Welcome

Visit Group now live with FerryGateway!

The online Travel Agent Organisation Visit Group with a 100% cloud based e-commerce platform for the tourism industry has implemented FerryGateway into their systems and the first live link is with Viking Line.

This is a major step on the way to make FerryGateway the dominating standard in the ferry industry and we are happy to have Visit Group as one of our partners. Visit Group was founded in 1999 and has today customers in 20 countries with a total of over 350 tourist and destination companies, They have offices in Gothenburg, Stockholm, Bodö, Nantes, New York, Belgrade and Panama City.

FerryGateway

All eight members of the FerryGateway Association were gathered in Roscoff, France for their annual General Meeting by the end of March. It became very clear that the ambitions are very high and our common agreement that no new links will be opened to agents unless they are based on FerryGateway is still standing. A very positive thing that came out from the meeting is that the standard is very robust and when testing the standard nothing major has turned up so going live has been easy. This means that FerryGateway can be used without any changes and this conclusion would be very encouraging for both agents and operators.

Going forward we are now working on a roadmap for being able to cater a wider range of services in the standard, but the major focus is still to keep the standard as stable and static as possible until a majority of the members have gone live with their first connection. This is truly on its way, but as we all know things like these take time to establish.

Our efforts will therefore be strengthened and we encourage agents and travel organisations to become users and to download the FerryGateway standard package from this site. Don’t miss the opportunity to be among the first ones to use the new opportunities!

Press Release May 2016

A new digital link for Ferry travelling

Following an extensive analysis and development work, the 8 member companies in the FerryGateway Association can now present the outcome – a new and common standardised communication link between ferry operators and travel agents. The new standard – FerryGateway – is based on present and future business requirements, is owned and controlled by the ferry industry, but open for anyone that want to use it.

The new standard is xml based and can now be downloaded from the ferrygateway.org site once a registration is completed and approved.

The major benefits with FerryGateway are that FerryGateway enables and supports

  • The full on-board Product and Services range
  • Flexibility in terms of Pricing and Fare types
  • Transparency through standardised definitions
  • Change, Amend and Cancel bookings
  • Rich Information to Customers via text, pictures or video
  • Adding new Services and Products through generic messages

In summary the new standard is created with the purpose to enable increased revenue, safeguard future requirements and iron out any need of other protocol standards.

We can already notice a growing interest from actors in the ferry market. Several ferry operators, e.g. Viking Line, DFDS, Stena Line and Brittany Ferries, have now started their implementation work and the target for most of them are to be ready for using FerryGateway for the peak season 2016. Some travel agents are also implementing the standard. The EU Travel project has adapted FerryGateway as the communication standard for the ferry part of the journey.

What FerryGateway is

  • The digital link between a ferry operator and travel agents to enable increased revenue to a broader audience.
  • A standardised set of messages that enables pre-selling and booking of ferry journeys including all products and services on-board.
  • An intellectual property of FerryGateway Association, i.e. 8 major ferry companies in Europe.
  • An open source standard, free to use, but controlled and supported by the Association.
  • FerryGateway replaces all other used standards today.

Benefits

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FerryGateway enables and supports

  • The full on-board Product and Services range
  • Flexibility in terms of Pricing and Fare types
  • Transparency through standardised definitions
  • Change, Amend and Cancel bookings
  • Rich Information to Customers via text, pictures or video
  • Adding new Services and Products through generic messages

We truly believe that FerryGateway will be very beneficial for the Ferry Business. By using one standard for communication between the different actors the ferry business can reach new markets, get away from the scattered appearance that we have today, eliminate the limitations of existing standards and attract major players to sell and up-sell ferry traveling through a common interface.