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Privacy Policy

1. Introduction

We, Ferry Gateway, are responsible as data controller for the processing of your personal data. All references in this privacy policy to “we”, “us” or “our” should be considered a reference to Ferry Gateway. Our contact information is included in the end of this privacy policy. We respect your privacy and are committed to protecting your personal data. is referred to as our “Website”.

Our Website and other communication interfaces (e-mail, telephone, support contact, social media, chat and paper forms) are referred to below as our “Services”.

2. Scope of privacy policy

This privacy policy applies to our processing of your personal data when you as a visitor to the Website use our Services. This privacy policy, inter alia, contains information about the purposes for which we process your personal data, with whom we share it, and what rights you have in relation to your personal data.

For information regarding how we handle cookies, please see our Cookie Policy

3. What categories of your personal data do we process, for what purposes and what is the legal basis for such processing activities?

Ferry Gateway processes your personal data for the purposes set forth below. For each purpose Ferry Gateway must have a legal basis. A legal basis could e.g. be (i) your consent to the relevant processing activity, (ii) that the processing is necessary in order for the performance of a contract to which you are a party, or (iii) that Ferry Gateway or a third party has a legitimate interest to process the personal data which is not overridden by your interest of not having the personal data processed. Under each purpose listed below, the legal basis that Ferry Gateway relies on will be identified.

(a) Improving our Services When you access our website, i.e. if you do not otherwise submit information, Ferry Gateway will collect general information automatically. This information (server log files) consists of:

This information is used for the following purposes:

We do not use your data to draw conclusions about your person. Information of this kind may be provided by us anonymously statistically evaluated in order to optimize our website and the technology behind it. The processing takes place in accordance with Art. 6 (1) lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website.

(b) Providing our Services Ferry Gateway uses name and contact details to communicate with you when you use our Services and contact us. This processing of your personal data is based on our legitimate interests.

4. From where do we obtain your personal data?

Ferry Gateway collects your personal data directly from you when you visit our website, use our services or contact us.

5. With whom do we share your personal data?

In order to fulfil the purposes listed above, Ferry Gateway may share your personal data with the following recipients. (a) Companies within the Stena AB Group (b) Third parties who provide elements of service for us. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.

6. Do we transfer your personal data outside the EU/EEA area?

Normally, we only process personal data within the EU/EES. However, your personal data and technical information may in some situations be transferred to non-EU/EES recipients who have an adequate level of protection of personal data. Exceptionally, after having taken special security measures, personal data may also be transferred to non-EU/EES recipients who lack adequate level of protection of personal data.

7. For how long do we store your personal data?

Purpose Type of personal data Storage period
Improve our Services Site information based on your browser information For 26 months after you have used our Services.
Provide our Services Name and contact details For as long as your personal data is reasonably required in order for FerryGateway to handle the request and/or to defend and/or establish legal claims (this will generally be the length of the relevant legal limitation period).

8. What rights do you have?

Below is a summary of the rights you have under European data protection legislation. The exercise of these rights is free of charge and you may exercise the rights by sending an email or mail to the contacts listed at the end of this document. You can also use the contact form provided on the web site.

Note that Ferry Gateway will always assess a request to exercise a right to determine whether the request is valid. All rights listed below are not absolute and exceptions may apply.

In addition to the rights set forth below, you always have the right to lodge a complaint with a supervisory authority regarding Ferry Gateway processing of your personal data.

(a) Right of access. You are upon request entitled to receive a copy of your personal data that Ferry Gateway processes and also to obtain supplementary information about Ferry Gateway processing of your personal data.

(b) Right to rectification. You have the right to have your personal data corrected and/or completed if it is inaccurate and/or incomplete.

(c) Right to erasure. You have the right to request that Ferry Gateway erases your personal data without undue delay in the following circumstances:

(d) Right to restrict processing. You have the right to request restriction of the processing of your personal data in the following circumstances:

(e) Right to data portability. Under certain circumstances you have the right to receive the personal data concerning you which you have provided to Ferry Gateway in order to transmit these to another service provider if the processing of the personal data is based on your consent or the performance of a contract.

(f) General right to object. You have the general right to, at any time, object to the processing of your personal data that is based on Ferry Gateway legitimate interests. If you object we have to demonstrate that we have compelling legitimate grounds for such processing or that we need the personal data for the establishment, exercise or defence of legal claims.

(g) Right to object to direct marketing. You have a right to, at any time, object to the processing of your personal data for direct marketing purposes. If you do this, Ferry Gateway may no longer process your personal data for such purposes.

9. How can you contact us?

You may come in contact with us by using the contact information and possibilities on the website or through the following communication channels:

Sune Häggblom
MD for FerryGateway Association
Telephone: +358 400 537145

This information was updated 1 December 2022 and the latest version will always be available on this site. The content of the information may be adjusted as laws and regulations change.