Support

If you have an agreement to connect to FerryGateway Switch user support is included.

If you are not and need high prioritised support on implementation, testing and problem solving matters we recommend that you sign up for a FerryGateway standard API Support agreement.

• Prioritised support
• €1.320 / up to 7 hours yearly

Contact: support@ferrygateway.org

If you chose not to have a support agreement, you can still contact our expert team that can provide advice and guidelines in your implementation and further usage of FerryGateway.

• Not highly prioritized
• €66 per commenced half-hour by email

Contact: support@ferrygateway.org